General inquiries
New around here? Start with the basics.
What is a Virtual Private Server (VPS)?
A Virtual Private Server (VPS) is like renting a small, private space on a much larger computer (called a server). Imagine it as having your own apartment in a massive building. You have your own space, where you can install and run programs, store files, and do pretty much anything you want—independent of your neighbors.
How can i connect to a VPS?
To connect to a VPS via SSH, open your SSH client or terminal, use the command `ssh username@vps_ip_address`, and enter your password when prompted. For RDP, open the Remote Desktop application, enter the VPS's IP address, and log in with your username and password. Programs like PuTTY or MobaXterm can also make managing your VPS easier.
How to install cPanel on a VPS?
To install cPanel on a VPS, log in as root, run the command cd /home && curl -o latest -L https://securedownloads.cpanel.net/latest && sh latest, and follow the on-screen instructions to complete the setup. Alternatively, you can install it fully automatically with one click in the Hostishere VPS Panel by selecting the 'Control Panel' option and choose cPanel.
How can i use my Hostishere VPS as DDoS-Protected VPN?
To use your Hostishere VPS as a DDoS-protected VPN, set up OpenVPN or WireGuard by following the instructions at [OpenVPN Install] or [WireGuard Install] ensure IP forwarding is enabled.
Is it possible to install Windows on a Hostishere VPS?
Yes, you can install Windows through the Hostishere VPS Panel. If you need a specific version of Windows that is not listed, you are welcome to upload and install your own ISO file.
VPS Hosting Features
Dive deeper into Hostishere's technical server features.
Available operating systems
We support all known Linux distributions, including Debian 11, Debian 12, CentOS 7, CentOS 8, CentOS 9, Rocky 9, AlmaLinux 9, Ubuntu 20.04, Ubuntu 22.04, and Ubuntu 24.04, Windows-2019, Windows-2022, Windows-2025. If there is something missing, you can upload your own ISO directly in our VPS Panel.
Can i upgrade / downgrade my Server?
You can upgrade or downgrade your VPS at any time. Please open a support ticket for assistance.
Do you offer console (VNC) access?
Yes, you can access the console for your virtual machine using the control panel.
Do you offer VPS backups?
Yes, all our VPS are equipped to perform up to three backups. If you require additional backup slots, you can request them through our support ticket system.
What type of virtualization do you use?
We utilize KVM ( Kernel-based Virtual Machine ) on all of our VPS.
Do you offer managed hosting?
No, our VPS grant you full root access and are entirely self-managed.
Permissions & Privacy
We take security & privacy seriously.
How Hostishere Protects Your Data
At Hostishere, we ensure the protection of your data with state-of-the-art security technologies and strict adherence to German law, GDPR, and compliance standards.
Can I give my developers access to my server without sharing my login credentials?
Yes, within our panel, you can invite a friend or developer under "User Management" and grant them permissions to your server / other products.
What can I do if I forget my password?
You can click the "Forget?" button in the login area and reset your password via your email.
Pricing & Plans
Learn about plans, payments, and more.
Payment methods
At our place, you can pay using the following methods: Credit card, PayPal, Instant Bank transfer, Klarna, PaySafeCard, GiroPay, iDeal, Cryptocurrencies, and many more. So, payment methods will never be an issue with us.
Is it possible to get any discount?
Yes, it is possible to receive a discount if you rent our products for a longer period, such as one year.
How do I know that your prices are fair?
Our commitment to fair pricing is rooted in transparency and value. We regularly benchmark our prices against industry standards to ensure competitiveness. Additionally, we provide detailed breakdowns of our costs, so you know exactly what you're paying for. Customer feedback and reviews consistently highlight the excellent value for money our products and services offer. We believe in building trust through honesty and fairness, and our pricing strategy reflects that commitment. If you have any specific concerns or questions about our pricing, we're always here to discuss and provide clarity.
Are all of your products instant setup?
Yes, all our products are set up immediately after successful payment and are ready for your use. The only services that are not instantly set up are dedicated servers at the moment.
What happens if i do not renew my product?
As all our products are prepaid and do not have a contract term, there is no need to worry. If you are no longer interested in our services, simply stop making payments, and the product will be automatically terminated at the next billing cycle.