Cancellation Policy

• "Consumer" within the meaning of this cancellation policy is any natural person who enters into a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity can be attributed.

  Right of Withdrawal

  You have the right to revoke this contract within 14 days without giving any reason.

  The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods or has.

  To exercise your right of withdrawal, you must send us (Marcel Neufeld, c/o Block Services, Stuttgarter Str. 106, 70736 Fellbach, E-Mail: [email protected]) by means of a clear statement (e.g. a letter sent by mail or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form, which is not mandatory.

  To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

  Consequences of Revocation

  If you cancel this contract, we will return to you all payments we have received from you, including delivery costs (except for any additional costs resulting from the fact that you have chosen a method of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract.

  For this repayment we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

  We may refuse to make a repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

  • The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
  • The right of revocation shall expire prematurely if we have only begun with the execution of the contract after you have given your express consent to do so and at the same time confirmed your knowledge that you lose your right of withdrawal with the start of the contract performance on our part.

  Sample Cancellation Form

  (If you want to revoke the contract, please fill out and return this form.)

  To

  Email: [email protected]

  I/we (*) hereby revoke the contract concluded by me/us (*) for the

  purchase of the following goods (*)/provision of the following service (*)

  ______________________________________________________

  ______________________________________________________

  Ordered on (*) ____________ / received on (*) _________________

  _______________________________________________________

  Name of consumer(s)

  _______________________________________________________

  Address of consumer(s)

  _______________________________________________________

  Signature of consumer(s) (paper notice only)

  _________________________

  Date

  (*) Delete as applicable